HMIS Newsletter: April 2026

Table of Contents

• Federal Reporting Updates
• Help Desk Reminders
• In Our Community
  
• Upcoming Events 
• Bitfocus is Hiring

Federal Reporting Updates

Point-in-Time Count & Housing Inventory Count

We’re thrilled to share that the Point-in-Time Counts (PIT) and Housing Inventory Count (HIC) has been finalized and submitted to HUD! A huge thank you to everyone in the CoC for helping us ensure that our HUD reporting accurately reflects the scale and impact of our collective work to end homelessness.

2026 HIC/PIT Recap

On January 29th, our community conducted the 2026 Point-in-Time (PIT) Count, providing a vital snapshot of both sheltered and unsheltered individuals. All three Nevada CoCs report successful PIT Counts! 

The Inventory: Alongside the PIT, we completed the Housing Inventory Count (HIC) for HMIS participating and non-participating programs. The HIC is a snapshot of our housing programs: available beds in your housing program, utilization of those beds, and client demographics for those served on the night of the HIC/PIT.

Whether you submitted a Non-Participating Program form or prioritized HMIS data cleanup, your help in this process ensures our community’s data is accurate and complete. Thank you for being so committed to making every person count!

Interested in more detailed information about HUD’s requirements for HIC and PIT? Learn more here.  

Reminders from Our Help Desk Team

Pro-Tip: Want a speedier resolution when you email Help Desk? Including all the details in the first email help us move faster! By knowing the "what, where, and when" from the start, we can route your request to the perfect team member and jump into troubleshooting immediately!

Please include, as applicable:

• Steps to replicate the issue (Step 1, Step 2, Step 3, etc.)
• Impacted client records or reports (for example, specific client record Unique IDs or the Report Name)
• Screenshots and/or screen recordings of the issue (avoiding any client Personally Identifiable Information)
• What happened Vs. What you expected to happen
• How this prevents you from getting your work done

Need Help with a Client Records?
When you need assistance with client records, please include:

• Details for the issue/request
• Client Unique IDs and/or Record URLs
• Do not include Client PII in the email body or in attachments
  

User Accounts (Clarity or Looker)
When you need assistance with a user account, please include:

• User’s full name
• User’s email address
• Access role (if known)
• Agency name
• Link/URL to the Clarity instance the user needs access to (for example: link to Nevada HMIS)
• Any other details that may help us process your request

Reporting / Federal Reporting / Looks / Dashboards
When you need help with reports or dashboards, please include:

• Name and/or number of the canned report, link to the Look, or Dashboard
• Reporting parameters (date ranges, filters, etc.)
• Agency/Program name
• Details of the issue (what is wrong or not working as expected)
• Client Unique IDs involved (if applicable)
• User(s) experiencing the issue

Bitfocus in the Community! 

This month, the Nevada Admins were elated to support the Spring Family Connect event in Southern Nevada! Thank you to Dr. Catrina with Nevada Homeless Alliance, our SNHCoC director Brenda Barnes, and all of our community partners, for showing up and showing out for the families in Southern Nevada. Email kellyr@bitfocus.com with the word "summer," and the first three people will win a prize. 

Upcoming Events

Nevada Statewide Office Hours | Wednesday May 13th, 12 - 1 pm

Zoom link opens directly to office hours  (please note this is a change of day for May only)

Nevada Statewide Refresher Training | Thursday May 28th, 1 - 2 pm

Zoom link opens directly to refresher training 

Bitfocus is Hiring

Join our Team!

• Visit bitfocus.com | Jobs | About Bitfocus

• Work with us at Bitfocus! Join a team committed to innovation, collaboration, and real-world impact in human services.  

Questions?

Your HMIS Administrators are happy to help.

Email: nevada-admin@bitfocus.com