The Southern Nevada Continuum of Care (CoC) has successfully completed the deployment of the new RISE assessment, marking an important step forward in strengthening coordinated entry and improving how people experiencing homelessness are assessed and connected to services.
The RISE assessment represents an opportunity to strengthen the coordinated entry process by supporting more consistent, meaningful conversations with people seeking assistance and helping communities better understand the needs of individuals and families experiencing homelessness.
The successful deployment also reflects the Southern Nevada CoC’s commitment to innovation, collaboration, and continuous improvement. Implementing a new assessment is a significant undertaking, and the community’s willingness to learn, adapt, and work together has been essential to making this transition successful.
A special thank you goes to the providers, community partners, trainers, and staff who contributed their time and expertise to this effort. The successful launch of RISE demonstrates what is possible when a community comes together with a shared commitment to improving access, strengthening systems, and supporting people experiencing homelessness.
Bitfocus is upgrading Clarity Human Services to a new authentication platform called Auth0. This upgrade modernizes our security foundation to better protect sensitive client data and changes how you log into your account. For more details check out this Help Desk article: Auth0 for Clarity Human Services: Toolkit.

To ensure your team is prepared, this transition will happen in two distinct phases:
We recommend that you use the training site launch to familiarize yourself with the new authentication process before it hits the live site.
Checklist: What to Do Before 7/30
Check “Remember this device” after your first MFA verification to skip the second-factor prompt for 30 days on that device. Only use this on your regular, secure work computer — never on a shared or public machine.
To give you a more unified learning experience, we've consolidated our training portals into a single hub: learn.bitfocus.com. As of Friday, July 17th, the legacy training.bitfocus.com eLearning site has officially shut off, and your training courses have moved entirely to the new domain.
Your course progress and learning history carried over safely, but logging in required migrating your credentials to the new site:
If you had bookmarked the training homepage or specific course pages, a safety net was already in place:
If you're running into any issues logging in or navigating the new hub, please reach out through your usual support channels: nevada@bitfocus.com or you can reach the Nevada admin at nevada-admin@bitfocus.com.

Clarity CSV Export Update: The Clarity CSV export now includes ClientServiceEndDate, and DateProvided has been relabeled ClientServiceStartDate, aligning the export with the Clarity CSV schema and Data Import Tool (DIT).
Want more detail on any of these? Read the full release notes or watch a Feature Focus webinar recording in the Past Bitfocus Webinars library.
This month we're spotlighting the Homeless Status Timeline Report, a report that's especially useful given the Chronic Homeless Point-in-Time logic update in this issue's Feature Focus.
This report gives you a graphical, month-by-month timeline of a client's HMIS enrollments, showing which months their homelessness (or housed status) is documented — and which months can't be determined from the data on file. It's a helpful tool for reviewing and supporting chronic homelessness documentation (though it doesn't constitute that documentation on its own).
Run it directly from a client's Profile screen. Any staff member with access to that client can run it — results are automatically limited to what your access level allows.
Tip: A lot of “?” months usually points to a data entry gap (like a missing bed-night service or living situation status) worth cleaning up before your next HUD report. Full details, including the complete color/status legend, are in the Help Center article linked above.
All Nevada end users MUST take Privacy and Security Training between 8/1/26 and 9/30/26. If you have not completed the training by 9/30, your account will be deactivated until it is completed. Please reach out to nevada-admin@bitfocus if you have any questions. EVERYONE, even if you took it at 11:59 PM on 7/31/26. You MUST retake it to maintain an active HMIS account. Yes, this means YOU. If you have read this section, please email sarahe@bitfocus.com with the word "Privacy", and the first three people will win a prize. Look for links and further directions in your email!

Statewide Office Hours | 8/13/26, 12 PM-1 PM | Zoom link to join here.
Statewide Refresher Training | 8/27/26, 1 PM-2 PM | Zoom link to join here.

For technical support contact nevada@bitfocus.com
For system administration questions contact nevada-admin@bitfocus.com
800-594-9854 Ext. 2
